Privacy Policy

Mosbet Privacy Policy — Your Information Is Safe With Us

Protecting your personal information is Mosbet's top priority. This policy clearly outlines what data is collected, how it is used, and how it is kept secure.

Last Updated: January 2026

How we protect your privacy

Mosbet follows international data protection standards. See our core commitments below.

SSL encryption

All your data is protected with 256-bit SSL encryption. Every data transfer from your browser to our servers is fully encrypted.

No Sale of Data to Third Parties

Mosbet never sells your personal information to third parties. No external organization receives your data except where required by law.

PCI DSS payment security

Payment information is stored and processed in compliance with PCI DSS Level 1 standards. Card numbers and bank details are never stored directly on our servers.

Control over your data

You can view, update, or request deletion of your information at any time. Your data belongs to you.

Secure Server Infrastructure

Our data servers are protected by international-standard firewalls and intrusion detection systems. Regular security audits are conducted.

Immediate Breach Notification

In the event of a security breach, we notify affected users by email within 72 hours and take all necessary steps to address the issue.

Your privacy matters to us. Please read this policy carefully — it will help you understand how your information is used.

1 Introduction

Mosbet is an internationally licensed online gaming and betting platform serving players in Bangladesh and around the world. We believe privacy is a fundamental right, and Mosbet is committed to respecting it.

This Privacy Policy ("Policy") explains what personal information Mosbet collects, why it is collected, how it is used, and how it is kept secure. By using the mosbet.blog website, you are deemed to have agreed to this Privacy Policy.

Mosbet complies with international data protection laws and the principles of GDPR (General Data Protection Regulation). Our privacy policy is reviewed and updated regularly to ensure the latest security standards are met.

2 What information we collect

Mosbet collects your information in several ways, detailed below:

Information Collected at Registration:

  • Full Name & Date of Birth
  • Email address & phone number
  • Residential Address & Country
  • Preferred Currency & Language
  • Username & Password (stored in encrypted form)

Information collected for KYC verification:

  • Copy of National ID / Passport / Driving License
  • Utility bill or bank statement (proof of address)
  • Proof of Payment Method (where applicable)

Automatically Collected Information:

  • IP address & device type
  • Browser Type & Operating System
  • Page Visit Time & Session Data
  • Gaming Activity & Bet History
  • Transaction History & Payment Methods
Data Type Reason for Collection Mandatory?
Personal Identification Account verification Yes
Payment Information Process Transaction Yes
Gaming Data Service Improvement Automatic
Cookies & tracking User Experience Optional
Support Conversations Troubleshooting Optional
3 How we use your information

Mosbet uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unrelated activities.

  • Account management: For account creation, login verification, and identity confirmation.
  • Payment Processing: For processing deposits, withdrawals, and other financial transactions.
  • Customer Support: To resolve your questions and complaints quickly.
  • Bonuses & Promotions: To send you personalized offers based on your preferences.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Legal obligations: For anti-money laundering compliance and regulatory reporting.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Responsible Gaming: For monitoring and protection against the risk of gaming addiction.

Mosbet never sells your data to third parties for advertising purposes. Our business model does not rely on selling your data.

4 Data Sharing & Disclosure

Mosbet shares your personal information with third parties only in limited and specific circumstances, detailed below:

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, Rocket, or other payment gateways to process transactions.
  • KYC/AML partner: With a licensed verification agency for identity verification and anti-money laundering compliance.
  • Regulatory Authorities: With government authorities when required by law or court order.
  • Game Providers: Minimum information required for game operation is shared with the software provider.
  • Cloud Services: With internationally certified cloud providers for secure data storage.

All our third-party partners are contractually required to uphold the same privacy standards. Data protection clauses apply to every partner relationship.

5 Cookie policy

The Mosbet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make your visit smoother and more convenient.

Types of cookies we use:

Essential cookies Performance Cookies Functional Cookies Targeting Cookies
  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Performance Cookies: Collects site usage statistics to help improve our services.
  • Functional Cookies: Remembers your preferences, such as language and theme.
  • Targeting Cookies: Shows you relevant ads and offers based on your interests.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some site features.

6 Data Retention Period

Mosbet retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account information 5 years after account closure
Transaction Records 7 Years (Legal Obligation)
KYC documents 5 years after account closure
Support Conversations 3 Years
Session Logs 12 Months
Marketing Preferences Until consent is withdrawn

Once the designated retention period expires, data is securely deleted or irreversibly anonymized. If any data needs to be retained longer for legal reasons, you will be informed.

7 Your data rights

As a registered Mosbet user, you have the following rights. Contact our support team to exercise any of them.

  • Right of access: The right to know what information we hold about you and to receive a copy.
  • Right to Rectification: The right to request correction of inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Restrict Processing: The right to object to or restrict the processing of your information.
  • Data Portability: The right to receive your data in a machine-readable format.
  • Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise your rights, write to our support team. We will respond to your request within 30 days.

8 Security Measures

Mosbet uses multiple layers of security to protect your data. Our security infrastructure meets the highest industry standards.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your login.
  • Firewall & DDoS Protection: Servers are protected against cyber attacks.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • PCI DSS compliance: Payment data is handled in accordance with international card security standards.
  • Access controls: Only authorized personnel have access to sensitive information.
  • Data Backup: Regular encrypted backups are stored at separate off-site locations.

Your account security is partly your own responsibility. Use a strong password, keep 2FA enabled, and never share your password with anyone.

9 Minor protection

Mosbet strictly prohibits anyone under 18 from using the platform. We take every precaution to protect minors.

  • Age verification is mandatory at the time of registration.
  • KYC documents are required for suspicious accounts.
  • If an underage user is identified, the account is immediately suspended and all funds are returned.
  • No data is collected or stored from individuals under the age of 18.

If you believe a minor is using Mosbet, please notify our support team immediately. We will take swift action.

10 Policy Changes

Mosbet reserves the right to update this privacy policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, advance notice will be sent to your registered email. Continued use of Mosbet after any changes takes effect constitutes your acceptance of the updated policy.

Visit this page regularly to stay informed about any changes. Our Terms and Conditions page for relevant information as well.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team. We are always ready to assist you.

  • Email: [email protected]
  • Support: 24/7 support available via live chat.
  • Response Time: Responses are typically provided within 24–48 hours.

We take all privacy-related complaints seriously and are committed to resolving them promptly.

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Your information is secure — get started now

Your privacy is fully protected at Mosbet. Register today and enjoy gaming in a safe environment.

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